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Five Simple Reasons your Small Business should have a BLOG

Unless you have been living under a rock and using smoke signals to promote your business, you are probably aware of the term “Blog”. For the rock-dwellers, a Blog is a regular website article, typically written by an individual and written in an informal or conversational style.

The simple Blog has become a powerful marketing tool and it is one of the most effective tools that a business can use to engage with their customers. Used correctly, a Blog enables direct communication with prospects and allows the sharing of relevant information with current clients.

Here’s five simple reasons why your small business needs to start blogging:

Five Simple Reasons your Small Business should have a BLOGTo provide your customers with helpful content.

Gone are the days where a website simply existed to tell customers where you are and what you do. With a wealth of information available at our fingertips, we expect more from the business sites that we choose to visit.

Reward your site visitors with value by providing helpful tips on using your products/services, examples of how other customers have benefited through a relationship with your business or discussing news articles that are relevant to the industry in which you operate.

Visitors are much more likely to return to your site if they know that fresh information awaits them on each visit.

A Blog gives your Business a Voice.

Through the voice of a blog, a small business operator can show that the business is run by real people who care about what they do. You can use blog posts to provide insights into the business or to introduce the employees who make the business what it is. You can tell your customers WHY you’re in business, HOW you have helped others and WHAT you can do to help them.

Be sure to use your own “voice” when writing blog posts – I read all my posts out loud as I type them to ensure that they “sound” like me.

Create a Two-Way Conversation 

Enable comments on your blog to encourage interaction with your site visitors. If you are concerned about the type of comments that will be left by visitors, systems can be put in place to allow moderation of comments before they are posted.

Reply quickly to all comments and open a channel of discussion. Demonstrate that you are an expert in your industry and your business is worth the site visitor’s attention.

Search Engines LOVE Blogs

The GoogleBot looks for websites that have valuable, helpful content as part of its search ranking system and rewards relevant content with improved positions in search results. Your Blog content, when written correctly, is perfect for fulfilling this requirement as it ticks the boxes for being fresh, relevant AND helpful.

Five Simple Reasons your Small Business should have a BLOGBlogging will Inspire your Business life

Once you get into a routine of Blogging, you’ll start to see new ideas all around you. Not just for your blog, but for all aspects of your business life. Talking with workmates, watching TV, eating in a restaurant, and just walking the dog – you’ll be surprised where ideas will begin to spring from.

Remember this quote from David Allen of GTD* fame – “Your brain is for having ideas, not storing them”.  Write down ideas, straight away. My idea-writing medium of choice – the extra sticky Post-It note, stuck to my monitor.

One hidden advantage to Blog writing that I have found is the strengthening of my ability to effectively write and speak, not just about my industry but in all forms of communication. My language usage has been “awakened” through weekly blog writing and I feel comfortable communicating on forums, emails, customer letters, meetings with clients and speaking with family/friends.

Blog writing is not hard nor time-consuming – simply set aside a small piece of time and get going. I usually write the first draft of a blog in 25 minutes using a Pomodoro timer and then leave that piece for a couple of days. I’ll then take another look to polish before posting online (which usually takes another 25 minutes).

The most important thing is to start and be consistent – the benefits of a Blog will surprise you.

* GTD = “Getting Things Done” by David Allen

How Domain Hijacking can cripple your website

Recently a client of Rusty Mango Design went through the unfortunate experience of having their .com.au domain name “stolen” from underneath their feet. Whilst the domain hijacking was done through legitimate means, the registrant who acquired it had no right to the name itself and it caused disruption as my client’s customers could not access their website for many weeks.

Domain Hijacking sounds like a criminal activity but the actual definition can go both ways.

Wikipedia describes Domain Hijacking as “the act of changing the registration of a domain name without the permission of its original registrant, or by abuse of privileges on domain hosting and registrar software systems, a cybercrime.”

In the case of our client, their domain name had simply lapsed in payment. In Australia, lack of payment doesn’t mean that the name is immediately available for anyone to buy. Even after the due payment for renewal has passed, the business still has 14 days to “pay up” and reacquire their .com.au domain name.

During this 14-day period though, the domain name will appear on the Australian Domain Authority’s (AudA) website as pending expiry and this is where those dubious businesses can swoop it and attempt a hijack. They can set up a domain backorder account through legit means such as GoDaddy and CrazyDomains.  If the payment isn’t forthcoming from the original registrant, the backorder will immediately purchase the domain as soon as it becomes available.

What can you do?

Fortunately, in Australia, our .com.au domains are protected to a certain degree. To register a particular domain, it must have a clear or exact link to the business who is registering it. For example, Rusty Mango Design, who specialise in website design, cannot register a domain name for deckfurniture.com.au – it has nothing to do with our business and, if picked up by the AuDA, we would receive a rap over the knuckles and lose the name with no refund.

It’s important to note that this does not apply to regular .com domain names – that is why it is so important to register the Australian .com.au domains.

Domain HijackIn the case of my client, the domain name was taken and used by a business not related to anything in the domain name itself. At my suggestion, my client quickly contacted the AuDA about the hijacking issue, a brief investigation was undertaken and the domain was released for re-purchase. Rusty Mango Design purchased the domain back on behalf of our client and we were back in business.

The downside was that their business website was out of action for over a month – a long time, especially if you are an online retailer.

To prevent your domain name being taken, be sure that you have automatic payment renewal set up through your domain register and credit card details are current and not likely to expire soon. Your domain register will email you in advance when renewal is upcoming so also check that your registered email address is correct.

Rusty Mango Design registers domain names on behalf of our clients and take care of any automated payments ensuring that domains remain in the hands of their rightful owners.

Domain Hijacking is not the end of the world. If you do have a legitimate claim to the domain name – get in touch with the AuDa and they will investigate the issue on your behalf.

But as always, an ounce of prevention is worth a pound of cure.

 

Why you should ALWAYS use a professional email address!

Why you should ALWAYS use a professional email address!Small business owners are often hesitant to change their existing email addresses when they create their first business website.

The owners argue that the Gmail or Hotmail address that they have been using for the past ten years “still works” and that there is no need to change over.

What these business owners are failing to realise is that the benefits of a professional email address far outweigh any drawbacks they may have and the changeover doesn’t have to be a nightmare either.

Benefit #1 – A PROFESSIONAL email address conveys a PROFESSIONAL image

The generic email addresses from webmail services like Gmail and Hotmail can give a small business the appearance of being a fly-by-night operation and not very serious about how they operate. It can also convey that a business is new, small, or even part time!

A generic email address also doesn’t encourage trust in the brand of your business.

Some prospective clients will simply refuse to share information through to a Gmail or Hotmail account. They want to know that your business is legit and serious enough to engage with.

A professional email address will give you the right branded image to do this.

Benefit #2 – Your own email address makes you easy to REMEMBER.

With so many businesses staking out their claims online, it is easy to get lost in the crowd. Think of the number of email addresses that you have in your own professional directories – Can you remember any of the generic ones?

For example – it is much easier to remember bob@cassowarycoastdining.com.au* than bob332521@gmail.com

Let people get in touch easily by being memorable with your own branded business email address.

Benefit #3 – Give your small business a BIGGER image

Having your own professional email address system lets you convey a corporate image regardless of the size of your business.

By setting up multiple email addresses for the various sections of your business, prospective customers will perceive that you are a much larger business than you are and to some of them, bigger IS better.

For example, Cassowary Coast Dining* could use email addresses such as accounts@cassowarycoastdining.com.au, support@cassowarycoastdining.com.au, bookings@cassowarycoastdining.com.au, etc.

Why you should ALWAYS use a professional email address!

Benefit #4 – You can promote your Brand – EVERY time you send an email

By using a professional email address, you get to promote your OWN business every time you send out an email, not Google’s or Microsoft’s. Even if the recipient has never heard of your business before, your email address is an instant way of bringing it to their attention.


For those still hesitant to make the change, the move from generic email to branded email doesn’t have to be an immediate one (nor do we recommend it).

Make the change with these four easy steps:

1. Be sure to make all your customers aware of the new email (a MailChimp Newsletter would be a great way to do this).
2. Continue to monitor incoming emails via the generic platforms of Gmail or Hotmail.
3. All new outgoing emails should be sent via the new email address.
4. Once the incoming emails to the generic addresses have slowed or stopped completely, close those accounts so that they can no longer be used by anyone.

If you are interested in setting up professional email addresses for your business, get in touch with Rusty Mango Design and we’ll work with you throughout the changeover process (and beyond).

* Cassowary Coast Dining is not a real business. Those email addresses are purely for demonstrative purposes.

Three Key Reasons Why Fresh Content is critical for your website

Three Key Reasons Why Fresh Content is critical for your websiteThere is nothing more frustrating for a website visitor to come calling on a business site and find that the website is filled with out-of-date content.

Business prospects are instantly “turned off” any chance of actually becoming clients of the business and current clients will quickly become frustrated at the lack of online support for products and services.

In an age where consumers expect to have information available right at their fingertips, an out-of-date website with poor content could easily mean the difference between success and failure, both online and offline. Here’s three key reasons you should keep your website up to date and “fresh”:

Send the right message to your prospects

As the saying goes, “First Impressions Count”, and your prospects want to be impressed. An old website with content that is no longer relevant to them sends out the wrong message immediately and says to the prospective customer “we can’t be bothered to update our website and we put the same amount of effort into the rest of our business” (even though this may not be true).

Try to hook potential customers with engaging information, tutorials, videos, product demonstrations or free downloads all about the products or services that you want to sell them. This attention to detail will pay off in “bucket-loads” as they realise you are serious about what you do and that your business is the one they want to work with.

Provide your customers with the support they expect

Your current customers deserve to be looked after as well. You want them to return time and time again and this is possible with the 24/7 support that a well-structured website can give them. If they have problems outside (or inside) your business hours with your products or just need to find out how to use them effectively, your website can do this with downloadable how-to sheets, videos, customer forums and help desks.

In a generation where everyone is looking online for what they need – your website needs to be supportive environment where YOUR CUSTOMERS can get what they need – when they want it!

Google!

Not only is a freshly contented website good for impressing prospects and helping customers, it is also very good for the website itself. Google’s search ranking algorithm has a special fondness for sites with updated, relevant content, promoting sites with these higher on search results.

Once ranked, Google re-visits your site every few weeks and checks the content it finds against the content from its last visit. If it finds the same old information each time, you will see that your business website will begin to drop down in search rankings – possibly below that of your competitors.

A new article in your blog, added photos in a gallery or testimonials from customers are easy to add and make Google “happy” with your website.

As you can see, it isn’t too hard to keep your website “fresh”. Simply dedicate a few minutes each week (or day if you can) to adding new information that is relevant to the customers that you have and the ones you want to attract. Integrate a website content plan into your everyday business operations and reap the benefits as your online visitors begin to see your business as passionate, supportive and above all, operating with your finger on the pulse of your industry.

Five Key Signs that your Website might just need a Redesign.

This year, the humble website as we know it turns 27 years old.

Since scientist Tim Burners-Leigh created the first ever webpage in 1990 (that’s it on the right), billions of pages have been added to the World Wide Web that we now call the Internet. Dominated by hobbyists at first, small businesses were slow to catch on to the benefits of the online world however it is now seen as an absolute necessity.

Incredibly, some of those original pages still exist but it is no longer acceptable to set up a website and then forget about it. Your internet-savvy customers demand more. If your website is more than three years old, it is definitely time to take a good look at it, compare it against your competitors and determine whether it is working for or against your business. If your site is not performing, here’s some key pointers that indicate that your site might just need a redesign.

1. It looks like it belongs in the 90’s

In the early 90’s, internet speeds were very slow and websites combatted this by keeping imagery to a minimum and displaying loads of text. There wasn’t much to look at but consumers had no choice (and at this early stage of the internet, they didn’t know any better).
Fast forward to 2017 and your site visitors expect so much more – they want eye-catching designs, easy to use functionality and, most of all, access to YOU as a business – all at the touch of their fingers. If your website doesn’t satisfy these basic requirements from your online customers – you might just need a redesign.

2. You can’t update it yourself

For this point, if you don’t already know, you may need to get in touch with the original developer of your site and see what Content Management System they have used to build your site upon. If they respond that it doesn’t have one and it’s not possible to update information yourself – you might just need a redesign.

3. Load Time is really ssssllllloooowwww

Head on over to GT Metrix and type your website address into the box provided. This handy online tool will not only give you a speed rating but will also give you a list of all the items that are slowing your site down. And with PageSpeed being an integral part of the Google ranking system, you really need a site that is getting an “A” grade in relation to speed.

If your site speed is “flunking” Google AND the patience of your potential customers – you might just need a redesign.

4. Your Bounce Rate is too high

Every website owner or manager needs to be constantly monitoring their site’s data and analytics. Either through Google Analytics or AwStats on the server, be sure to regularly check the statistic known as “bounce rate”. This statistic shows how fast customers arrive and leave your site, leaving details of how long they stayed and what they looked at.

Ideally, you want to see that site visitors have stayed long enough to find what they were looking for. If the Bounce Rate is too high (meaning they left fairly quickly), your call to action may not be strong enough to make them want to stay. If customers are staying less than 10 seconds on any particular page, you might just need a redesign.

5. It’s not making any difference to your “bottom line”.

At the end of the day, the whole purpose of your website is to provide a boost to the financial bottom line of your business. It may achieve this via online sales, reliable after-sales support or simply the establishment of your business as an expert in its field. Regardless of how it is working, your business should be benefitting from your website and you should be able to measure this in either profit or customer numbers.

If your site is simply trudging along and not really providing any tangible benefits to your small business, you might just need a redesign.

If your website fails to satisfy any of the key points above and you really want to turn that around, get in touch with Rusty Mango Design. We’ll create a brand-new site that is attractive, responsive to all screens and useful to your customers – a website that will be a proud part of your business.

How to Revive your Website – with a simple formula used by Gordon Ramsey!

Gordon Ramsey

(c) Jean_Nelson www.depositphotos.com

Recently I have rediscovered the viewing pleasures of watching “Kitchen Nightmares” on TV. In each episode, celebrity chef and businessman, Gordon Ramsey, visits a struggling restaurant and spends a week there trying to turn their fortunes around. Always very clever in his methods and very VOCAL in his actions, Ramsey seems to have the magic “formula” that can take even the direst restaurant and turn it around in a number of days.

That formula can be easily adapted to any kind of industry, not just into hospitality. If you are willing to apply honesty and commitment to the process, the “Ramsey Formula” can also be used to revive an underperforming website and turn it into the customer conversion machine that it needs to be.

After watching (too) many episodes of “Kitchen Nightmares”, here’s the formula for reviving a website as I see it:

Get PASSIONATE about your Website

The commitment and passion that you (hopefully) feel for your actual business needs to be reflected on the pages of your website. After all, it is the online extension of your business.

Your website can be so much more to your customers than just an online brochure – but only if you COMMIT to making it so. The site’s appearance and its content should reflect the passion that got you into your business in the first place. It should also reflect your personality – you are a real person and need to come across as such. Customers will respond better.

Who are your CUSTOMERS and what do they WANT?

There’s no point examining your current website and its strengths and weakness unless you have a clear snapshot of who you target audience is. Anyone who has undertaken a Facebook Ad will have used the “wizard” for determining your target audience according to age, gender, location, etc.

Tailor-make all of the content so it is directed straight at your desired audience. If you can identify who they are, it makes the process easier to identify what they are looking for and give it to them.

Ramsey demonstrates this in one episode where he visits an old English pub and finds them cooking fancy al-la-carte meals. He quickly identifies this as one of the business’ problem and switches them back to what the pub-going public want – pub food!

Time to get BRUTAL

Chef Ramsey is good at this bit – he calls it “finding your bollocks”…

Stand back. Take a good look at your current online offering from the eyes of your target audience. Can they get exactly what they are looking for? Is it easy to access? Can they make a purchase quickly and simply? Is there fresh content that helps them do what they want to do? And most importantly, can they engage with the business through the site?

And remember, be honest. You might be in love with your site but is your customer?

Once you have identified the site’s “failings”, it might be time to trim the fat.

Whatever you have to do – embrace the change and make it work!

Is your site good at ANYTHING?

On “Kitchen Nightmares”, Chef Ramsey encourages restaurant owners to find a niche and use it as the drawcard to the business.
As the business owner, get in contact with your customers and use their feedback to identify the key item that your website does very well. This item (depending on what it is) could become the main drawcard of your website and draw potential customers into the site. Once they’re “hooked”, use your marketing skills to on-sell the other products and services that you offer.

Just remember to not offer so much that you can’t deliver (another lesson from Chef Ramsey).

I’m sure I’m not the only fan of the abrasive but clever Gordon Ramsay and his methods – so please leave a comment below on how you have used a “Ramsey” method in your own business. My comment area looks a little sad and neglected at the moment (one area I intend to work on), so I’d love to hear from you.

How You Can Make Google Sit Up and Pay Attention

It’s time to dispel a myth.

The act of simply getting a website DOES NOT mean that Google will automatically sit up and take notice of your business.

Your small business website is an important portal to your business – not Google’s. They won’t automatically place your business at #1 on the search rankings just because you have a site.  And the truth of the matter is that Google will continue to basically ignore your business until you (and your web developer) put some plans into action to make them sit and pay attention.

Here’s some tips from the Rusty Mango team to help you in the right direction….

Mobile ResponsiveMobile Viewing is Vital

As of 2015, making websites mobile responsive for viewing on phones and tablets became a priority for all. This was thanks to Google, stating loud and clear, that sites that were not optimised for viewing on mobile devices would be penalised in search rankings or, even worse, not even appear in mobile search results.

Google aside, now that over 74% of Australians rely on their phones as much as they rely on their desktops (Galaxy Poll), it’s definitely time to ensure that your small business site is mobile-friendly. 

All new Rusty Mango Design sites are mobile-responsive from day one for this very reason.

Don’t Use a Generic Business Name

If you already have a reputable brand then this particular action is going to be hard to implement. When establishing your business name, be sure to select one that is not previously used by other businesses, particularly in your industry. Even similar names can cause issues.

Why? Two problems can arise online – one, you may find it hard to register the domain name that you want and two, most importantly with SEO, Google may show your competitor’s name when users are actually searching for you!

Back LinkingShare Site Links with Your Industry

Although nowhere as important as they used to be, inbound links still give your site credence in the eyes of the Google-Bot. In days gone by, sites would inherit “importance” or ranking from any sites that linked back to them – reciprocal links were very popular among web masters. That importance has been downscaled in recent versions of the Google ranking algorithm but it is still there to a lesser degree.

To take advantage of inbound links, ask that your industry contacts link back to your website and, in return, you will link out to them.

Use A Plugin to Optimise Your Pages

When it comes to optimising your site for SEO (search engine optimisation), ticking all the boxes to make Google happy is a difficult task. Luckily for those sites using a Content Management System – there are site add-ons (plugins) like Yoast SEO to help get the job done.

Yoast SEO uses a coloured “light” icon to indicate whether the SEO on a page has been done correctly. Red: Incomplete, Orange: Partially Done and Green: Optimised. As the user adjusts the SEO settings using the easy to understand Yoast recommendations (Page Title, Description, Alt Tags, etc.), the “light” icon changes. Aim for the green “light” and you have given your page a good chance of success with Google.

Fresh ContentFresh Content

“Content is King” has been a catchphrase for quite a while now and nothing has changed. Google still loves sites that keep their content fresh, engaging and relevant to the target audience. The Google-Bots trawl the web regularly and they will notice who is updating their sites and who isn’t.

Of course, the easiest way to get some Google “love” is to pay for some. The Google AdWords system is the way that their company makes the bulk of their income. If you sign up for pay-per-click, you will suddenly become a Google VIP and your business listing will appear in the Ads in search results.

Have a Search right now and see where your small business site appears. If it isn’t on that all important page one, look at the actions above and create your own Google SEO strategy.

Five Simple Ways to Make Money from your Website

Boosting the bottom line of a small business should be the core principal behind any new web site development.

Rusty Mango Design - Small Business BlogWhether it be from service awareness, online bookings or product sales (as examples), a website must be utilised in such a way to help a business generate increased income. After all, an income is what allows business owners to further development their companies, pay their employees and live the life that they want with their families.

Making this income via your website is actually easier than you think.

To get you on the right track and grow a site into a “money-making” machine* – here’s five simple ways that your website can make money for your business:

* no guarantees here unfortunately….

#1 – An Online Store

If you have any kind of product to sell, the “no-brainer” way to make money is to establish your website as an eCommerce store. An eCommerce store, if set up correctly, basically does all the work for you – with the exception of purchasing stock and sending packages out the door. Your customer select products in the online store, pays online via a multitude of methods and then selects the preferred shipping to their address.

The current eCommerce program of choice for Rusty Mango Design is the excellent WooCommerce plugin for WordPress. WooCommerce is an affordable option for small business that is highly customisable to any individual store’s requirements.

#2 Google AdSense
Rusty Mango Design - Small Business Blog
For the uninitiated, Google AdSense is a system used by website owners to make money by displaying Google ads. Perfect for individuals and service operators, the ads that are displayed on your website usually compliment the services you provide so for example, Rusty Mango’s blog could display ads for web server companies such as Digital Pacific.

The system works by crediting your Google account each time a site visitor clicks on an Ad. Once the credit in the account reaches a certain amount. depending on where you are in the world, you receive a payment into your bank account from Google.

#3 Affiliate Links

Affiliate links work in much the same way as Google AdSense however they are generally set-up by individual companies. An advertisement is displayed on an affiliate business’ website and for every sale that is made through that advertisement (i.e. on your website), the business earns a small commission. It can be very effective – Pat Flynn at Smart Passive Income made over $87,000 in October 2016 – all through his affiliate links.

#4 Online Courses

Many small business operators have a wealth of knowledge to be shared with their customers. Often this knowledge is given away for free in the form of advice and instructions.

The alternative to giving this information away is to structure it into an online course. The course can be delivered in video, audio, written, interactive or any combination of the four. Through the introduction of a simple payment gateway (monthly or overall course payments), participants can access the course material and use it at their own pace. The added advantage of this is that the information only has to be created / delivered once before being used many times over.

#5 Online Bookings
Rusty Mango Design - Small Business Blog
Perfect for service industries, a website with a booking system allows a business to “fill up” their time schedules without even picking up the phone. This model is used globally by hotels/motels, doctors, chiropractors, electricians and even plumbers. A simple calendar allows potential customers to see what timeslots are available and book their service to suit their own needs.

Some sites even take care of payments at the same time – removing the need for invoicing at a later date.

Conclusion

Please note that all the methods above need one important thing to get started – Site Traffic. Creating a steady flow of Site Traffic is a whole industry in itself but for the site manager, there are three simple keys to get right (and we’ll cover these in more detail in a future post): Effective Search Engine Optimisation (SEO), content that makes your site enticing and worthy of a visit and finally, good reasons for your target audience to return again in the future.

With quality offerings, effective site practices and a target audience wanting to buy, any website can start generating a passive income that can be re-invested into your small business and boost it to the next level.

Top Five Things Every Small Business Website Needs

Top Five Things Every Small Business Website NeedsCreating a small business website is a daunting task for anyone who has very little or no online experience. Even the smallest bit of research will unleash a whole range of techno-jargon and online marketing advice from all angles – enough to make anyone’s head spin.

To avoid this overload of information, a new site should be treated like a V8 Supercar heading out to the track for the first time. It must be built on a solid framework but will be constantly tweaked throughout its life span into an efficient, customer-converting machine.

To provide this solid framework, there are five essential items that must be taken into consideration from day one:

#1 An Easy-to-Use Navigation Menu

The menu system of the site must be easy to find on the page, simple to understand and uncluttered in appearance. Refine the main options (those visible straight away) down to the bare necessities and “drop-down” menus should be used to display any extras that need to be accessed during a visitor’s time on the website.

#2 An “About Us” Page

Top Five Things Every Small Business Website NeedsIt’s been found that today’s online consumer likes to “connect” with businesses before they purchase products or engage services.  A good “About Us” page should be jargon-free and clearly display who you are, where your business has evolved from and why it exists now. Once again, keep to the essentials but at the same time, don’t leave any important information out.

Be sure to also include a “Contact Us” page on the site with a contact form that sends directly to the site manager’s email.

#3 Helpful, free content

Another way to create a connection with your customers to provide helpful content that will improve the way they interact with your products and services. This can be achieved through a variety of ways including FAQ pages, videos, customer forums and downloadable PDFs. By adding high-quality free content to your site, visitors are more likely to return in the future to what else you have to offer them.

#4 Customer Testimonial Page

Whilst writing your own content will go a long way towards selling your products and services to site visitors, nothing works better than testimonials from your current customers.

Select a few satisfied clients that you have worked with and send them a friendly email requesting a short description of their experiences with your business. You may be surprised how quickly you will receive a response from them – most people love to reward good service.

#5 A Clear Call-To-Action

Top Five Things Every Small Business Website NeedsEverything above counts for nothing if you don’t provide a quick, easy to find Call-To-Action (CTA) somewhere prominent on your site. The CTA is the method by which a site visitor chooses to become a customer. For example, on a motel’s website, a “Make a Booking” button provides as the Call-To-Action. On an eCommerce site, you’ll find a shopping trolley icon marked “Checkout”.

The CTA may be different for each business but the rules for displaying them are the same – it must be eye-catching, clearly defined and be designed in such a way to encourage interaction.

Without a Call-To-Action, a website quickly becomes an online brochure.

Conclusion

There are loads of other elements that help make a successful website that converts visitors to customers. These five items will allow you to create a solid framework from which to build the remainder of your site.

In future blog posts, we will cover some of the extras that will add even further value to your site and help to build your business in both brand and bottom line.

For help getting your small business website off the ground, get in touch with Rusty Mango Design. We’ve been working with small business since 2007.

Five Steps to Writing Great Blogposts that ENGAGE

The key to writing blogposts is consistencyA Blog post is a great way to create fresh content for your website and a fantastic way to demonstrate that you are an expert in your industry. By producing helpful posts on a regular basis for your website audience, you can build a dedicated following who will often revisit your site just to see what you have written next. Another benefit of blogging is that your website content remains fresh and everyone knows that Google loves “fresh” sites in its search results.

Several clients of Rusty Mango Design have recently started writing blogs on their sites to build their online influence so we thought it’s a perfect time that we share the process we go through to write an engaging blog post.

Step 1: Choose a Topic

Once you start down the blogging pathway, you’ll find that ideas for new posts are continually popping into your head. Be sure to write each one down (I write mine on post-it notes) and store them in your ideas folder.

These ideas must be relevant to your target audience and they must be helpful and/or solve a problem.

Once you have a selection of ideas in your folder, choose one and move onto Step 2.

Step 2: Research – What do others have to say on the Topic?

Get online and see what other experts in your field are saying about your chosen topic. I don’t suggest that you plagiarise but doing some simple research will help galvanise your own thoughts and get you ready to write your own piece on the subject.

My Mindmap - its messy but it works....Step 3: Create a Mindmap

Next, use a simple mind map to pour out your key ideas for the post. The mind map for this very blog article is shown on the right.

Write your topic in the centre and branch out in all directions with the various points on that topic – it’s amazing how the ideas start to flow once you start. Feel free to scribble down anything that pops into your head.

Step 4: Start Writing but use your Own Voice

Start writing your posts using each of the various points from your mind map. Expand on each point but don’t go too overboard – stick to the basic K.I.S.S. principle here (Keep It Simple Stupid). Waffling on will lose your audience.

Be sure to speak the words out load as you type (be ready for some weird looks from your co-workers here). Your text should reflect the way that you speak – your audience wants to hear from you, not some academic lecturer.

Finally, use a timer (I use a Pomodoro Timer App on my phone). This keeps you focussed on writing and prevents your blog post from consuming your entire day.

Step 5: Create a Summary and a Headline that HOOKS

Create a short summary/excerpt of your blog article to post onto Social Media (Facebook and LinkedIn are my choice) – this is much easier to do straight up after you have written the blog post. Don’t wait and do it later or you may lose the flow of your topic.

Finally, the headline of your post is essential to hooking the attention of your potential readers. Just like the headline in a newspaper, it needs to make the reader want to find out more. Headlines are an art form in themselves. Joanna Wiebe at CopyHackers has written an excellent article on this very topic: 5 Criteria for Writing Powerful Headlines: https://copyhackers.com/2013/09/writing-powerful-headlines/

Conclusion

By following the simple steps above and getting in the practice of writing a blog post on a regular basis, you will find that ideas will soon start to flow easily from your head onto your screen. Keep at it too – the helpful content you produce will be a great addition to your online arsenal, confirming to all your potential clientele that you are an expert in your field and your business deserves their custom.

Rusty Mango Design

Rusty Mango Design